We really want you to be happy with your purchase however returns are by exception only. We are always on hand to talk through any problems.
The New rugs are very often made from vintage fabrics which means that there can be a slight colour variation in the material, this is what gives them their unique look at feel.
Vintage rugs are "vintage" meaning that they have had a life! They have been washed many times and enjoyed over many years. I try to pick rugs that are of good quality and in good condition. Please be aware that because of their age they are not perfect new rugs. Their faded colours is what gives them their wonderful charm.